1. OK, so you are located in the Student Center. Where, exactly?
Enter the Student Center via the main entrance on the west side of the building facing Glen Arven Avenue.
Miss. Ferrell’s office is located in the north hallway, next to the mailroom service desk. Dr. Walker’s office is located on the north hallway, the second door after the women’s restroom.
2. How do I make an appointment?
Just call us at 813.988.5131 x270, or email us at firstname.lastname@example.org. If we are unavailable to take your call, leave a message and we’ll get back to you.
3. Which advisor should I see?
In most cases, it doesn’t matter. However, if you think you’d be more comfortable talking with one of us in particular, that’s OK. Just set your appointment up with the advisor you prefer.
4. Are you available for walk-in visits?
Not usually. We rely on appointments so we can manage our time and serve as many students as possible. Please respect that and always make an appointment before you drop by.
5. Does the AO provide tutoring or help with homework and class assignments?
Our services are not course-specific, so no, we don’t do that. But the College does offer excellent tutoring services to you through Bible Lab (Dr. Dan Petty, x116), the Math Lab (Mrs. Andrea Hastings, x320), the Writing Lab (Dr. Mark Bingham, x6813), and the Music Lab (Mrs. Becky Barlar, x306). Check them out.
6. What if I am not exactly sure what services I need or what to do? I’ll feel weird if I don’t know exactly what to talk about or what I need to do.
That’s not a problem at all. In fact, that’s exactly what brings a lot of people in to see us to begin with. Part of our job is to help you sort things out academically and career-wise, and to adjust to the stresses of college life.
Relax, don’t be concerned, just come on by!
7. What if I am having a melt down? Does the AO provide crisis care?
We will help you if you are stressed. However, we are neither licensed nor staffed for crisis intervention. If you or someone you know is truly in crisis, immediately see your residence hall supervisor, or the College nurse (Karen Ausburn, x240), or any College administrator. If you believe that none of these people are available, call 911 right away.
8. What about counseling or therapy? Do you do that?
The AO staff are not licensed to provide health care, so we do not provide those services. Counseling is available off-campus in the greater Tampa area. If you believe you may need such services, and you are not in crisis, you may:
- Arrange for such services yourself through your family’s health insurance plan or as a self-pay patient.
- See your primary care physician for a referral.
- See the College nurse (Karen Ausburn, x240) for a referral.
If you think you may be in crisis, see FAQ #7 just above.
9. I don’t know. It kind of creeps me out to think about talking about stuff with someone I don’t know really well.
Sure, that’s understandable. It is normal to feel a bit uneasy until you get to know people. But most people find us pretty easy to talk to. Give the AO a try and see for yourself.
10. What if I schedule a consultation and then change my mind or I can’t make it?
Are you sure you can’t make it? Most people find the services of the AO very helpful and they come in for important reasons, like improving academic skills. So, try to make that appointment no matter what.
When you set your appointment, make sure you keep in mind your daily schedule of classes and other obligations. Never miss class to see your advisor. However, discretionary activities can wait. Put your advising needs before those.
11. What if I just don’t show up for my appointment?
That’s called a “No Show.” Please don’t do that. Always cancel your appointment at least 24 hours in advance. No showing without canceling is rude and disrespectful of your advisor’s time. It also prevents the AO from making an appointment in that time slot with someone else who really needs to talk.
Students who make a practice of no-showing will have their access to the AO restricted. Don’t let that happen to you!